Overview
Malaysia’s nationwide Cashless Boleh campaign has moved the needle on government e‑payments. The fourth edition of the programme, run between December 1, 2023, and November 30, 2024, involved multiple federal agencies and state governments, driving tens of millions of electronic transactions across government touchpoints. With Cashless Boleh 5.0 now launched, the next phase aims for even broader adoption and deeper integration of real‑time payment technologies.
What happened in Cashless Boleh 4.0
During the campaign’s latest cycle, participating federal agencies recorded a combined total of over 138 million digital payment transactions, reaching an ~86% digital penetration within the agencies involved. State governments collectively contributed more than 46 million e‑payments, highlighting strong uptake at the state level as well.
Local payment rails promoted during the campaign include DuitNow QR, MyDebit, FPX, JomPAY, and DirectDebit — all being used to replace paper‑based and cash payments across public services.
What Cashless Boleh 5.0 plans to do
Cashless Boleh 5.0 raises the ambition:
Expand participation to 100+ government agencies.
Reach around 90% digital payment penetration across the public sector.
Promote real‑time payments and strengthen fraud detection through analytics and AI.
The emphasis is both operational (faster, traceable payments) and strategic (supporting Malaysia’s MyDIGITAL goals and a modern cashless economy).
Why this matters for businesses and vending operators
The public sector’s rapid move to digital payments creates opportunities for private businesses that support cashless commerce — especially vending and unattended retail:
Interoperable QR standards (DuitNow QR) mean a single terminal can accept payments from multiple banks and e‑wallets.
Real‑time payments boost reconciliation and reduce cash collection costs.
Government endorsement accelerates merchant trust and customer expectations for cashless options.
If you operate vending machines, kiosks, or unattended retail, integrating a terminal that supports DuitNow QR + card tap + e‑wallets positions you to capture both consumer demand and public contracts.
Reference:
Cashless Boleh 4.0 Sets New Benchmark in Malaysia’s Digital Transformation
Payments Network Malaysia (PayNet), January 2025.
Source document: [Cashless-Boleh-4.0-Sets-New-Benchmark-In-Malaysias-Digital-Transformation.pdf]
Published by: PayNet official release
